High-initiative E-Commerce and SEO expert with 17+ years professional I.T., web development, and web marketing experience. Expert-level proficiencies in Customer Experience, CSS, HTML, jQuery, SEO/SEM, Content Writing, and Web Management.
- Launch, manage maintenance, upgrades, product display, and site appearance for e-commerce stores with annual sales in excess of $25,000,000.
- Lead international affiliate marketing program generating over $4,000,000 in one year.
- Optimize web storefronts and websites for Search Optimization (SEO and SEM) through strategic and frequent social media, blog, and website content generation.
- Manage, build, and launch .com, Amazon, and eBay multi-channel storefronts from the ground up.
- Evaluate web marketing growth using advanced SEO, multi-variate & A/B testing, and Google Analytics data.
- Execute email marketing strategy and implementation using Bronto and MailChimp.
- Develop custom web design and programming using HTML, CSS, MySQL, and PHP.
- Use internal e-commerce linked NetSuite ERP project management and data syncing.
- Architect multiple Cloud Hosted solutions using AWS (Amazon Web Services).
- Communicate effectively through Skype and e-mail to internationally distributed remote teams.
- Administer user account management and routine security audits.
- Provide general help desk customer support, troubleshooting, workstation updates, and network administration.
- Operate within phone and remote login environment to deliver PC support for national customer base.
- Retail Technical Sales Manager, 2010-2011 | PC Direct, Mishawaka, IN
- Increased Tech Department sales more than 200% as department manager.
- Proven team leader in assisting retail customers with product recommendations and merchandise selections.
- Regional Sales Manager, 2008 | Cartridges Unlimited, Mishawaka, IN
- Inside Sales Representative, 2006-2007 | Centennial Wireless, South Bend, IN
- Technical Support Rep/QA Technician, 2002-2003 | Fortres Grand Corporation, Plymouth, IN
- Network/System Administrator, 1999-2002 | Elco Thermoplastics, Mishawaka, IN
- AWS Certified Solutions Architect - Associate, November 2016
- Google AdWords Certification, December 2015
- Google Analytics Certification, March 2016
- Cloud U Certification, Rackspace University, July 2016
- Inbound Certification, Hubspot Academy, August 2016
- UC Davis, Coursera: Search Engine Optimization (SEO) Specialization, November 2016
- Indiana University South Bend: Introduction to Informatics, 2008
- Ancilla College : Cisco Certified Network Associate Course, 2000
Companies & Projects
- swagtron.com, 2015-Current
- viotek.com, 2016-Current
- hautebrush.com, 2015-Current
- zakeusa.com, 2015-Current
- briteuv.com, 2016-Current
- rollibot.com, 2015-Current
- Zake International, 2015-Current
- SimpleTechs Consulting, 2007-Current
- Burston Marketing, 2014-2015
- Lunker’s, 2013-2014
- PC Direct, 2010-2011
- 3B Tech, 2011-2012