Summary

High-initiative E-Commerce and SEO expert with 17+ years professional I.T., web development, and web marketing experience. Expert-level proficiencies in Customer Experience, CSS, HTML, jQuery, SEO/SEM, Content Writing, and Web Management.

Experience

E-COMMERCE & WEB MARKETING

2007 - Present
  • Launch, manage maintenance, upgrades, product display, and site appearance for e-commerce stores with annual sales in excess of $25,000,000.
  • Lead international affiliate marketing program generating over $4,000,000 in one year.
  • Optimize web storefronts and websites for Search Optimization (SEO and SEM) through strategic and frequent social media, blog, and website content generation.
  • Manage, build, and launch .com, Amazon, and eBay multi-channel storefronts from the ground up.
  • Evaluate web marketing growth using advanced SEO, multi-variate & A/B testing, and Google Analytics data.
  • Execute email marketing strategy and implementation using Bronto and MailChimp.
  • Develop custom web design and programming using HTML, CSS, MySQL, and PHP.
  • Use internal e-commerce linked NetSuite ERP project management and data syncing.
  • Architect multiple Cloud Hosted solutions using AWS (Amazon Web Services).
  • Communicate effectively through Skype and e-mail to internationally distributed remote teams.

I.T. MANAGEMENT & TECHNICAL SALES

1999 - Present
  • Administer user account management and routine security audits.
  • Provide general help desk customer support, troubleshooting, workstation updates, and network administration.
  • Operate within phone and remote login environment to deliver PC support for national customer base.
  • Retail Technical Sales Manager, 2010-2011 | PC Direct, Mishawaka, IN
    • Increased Tech Department sales more than 200% as department manager.
    • Proven team leader in assisting retail customers with product recommendations and merchandise selections.
  • Regional Sales Manager, 2008 | Cartridges Unlimited, Mishawaka, IN
  • Inside Sales Representative, 2006-2007 | Centennial Wireless, South Bend, IN
  • Technical Support Rep/QA Technician, 2002-2003 | Fortres Grand Corporation, Plymouth, IN
  • Network/System Administrator, 1999-2002 | Elco Thermoplastics, Mishawaka, IN

TECHNICAL TRAINING

  • Certifications
    • AWS Certified Solutions Architect - Associate, November 2016
    • Google AdWords Certification, December 2015
    • Google Analytics Certification, March 2016
    • Cloud U Certification, Rackspace University, July 2016
    • Inbound Certification, Hubspot Academy, August 2016
  • UC Davis, Coursera: Search Engine Optimization (SEO) Specialization, November 2016
  • Codecademy Programming Language Courses: JavaScript, jQuery, Website/Interactive Website, Python
  • Indiana University South Bend: Introduction to Informatics, 2008
  • Ancilla College : Cisco Certified Network Associate Course, 2000

Companies & Projects

  • swagtron.com, 2015-Current
  • viotek.com, 2016-Current
  • hautebrush.com, 2015-Current
  • zakeusa.com, 2015-Current
  • briteuv.com, 2016-Current
  • rollibot.com, 2015-Current
  • Zake International, 2015-Current
  • SimpleTechs Consulting, 2007-Current
  • Burston Marketing, 2014-2015
  • Lunker’s, 2013-2014
  • PC Direct, 2010-2011
  • 3B Tech, 2011-2012

SKILLS & PROFICIENCY

E-Commerce

Web Marketing

HTML5

CSS3

jQuery

SEO/SEM

Social Media

Content Creation

Photoshop